Privacy Policy
Himalaya Coffee Company (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you:
- Visit our Website
- Make a purchase
- Subscribe to communications
- Contact us or engage with us online
By using this Website, you consent to the practices described herein.
- Information We Collect
We may collect the following categories of information:
Personal Information
Provided voluntarily when placing orders, contacting us, or subscribing:
- Name
- Company name
- Email address
- Phone number
- Billing & shipping address
- Country
- Business details for B2B buyers
Payment Information
Payment is processed securely through third-party payment gateways. We do not store full credit/debit card information.
Technical & Usage Data
Collected automatically via cookies and analytics:
- IP address
- Device type
- Browser type
- Website navigation behavior
- Session data
- Cookie preferences
- How We Use Your Information
We use collected data to:
- Process and fulfill orders
- Provide shipping and delivery updates
- Communicate regarding orders, samples, partnerships, and inquiries
- Improve Website experience and functionality
- Prevent fraud and ensure transaction security
- Comply with legal obligations
We do not sell, rent, or trade personal data.
- Cookies & Tracking
We use cookies and analytics tools to:
- Improve performance
- Personalize experience
- Analyze traffic patterns
- Store user preferences
Users may disable cookies through browser settings, though this may affect site experience.
- Sharing of Information
We only share data when necessary with:
- Trusted logistics partners
- Payment processing partners
- IT security providers
- Legal or regulatory authorities (where required)
All partners follow strict confidentiality and data protection standards.
- International Data Transfers
As an international e-commerce brand, your information may be processed in countries outside your jurisdiction. We ensure appropriate safeguards through secure systems, encryption, and industry-standard compliance principles.
- Data Retention
We retain customer information only as long as necessary for:
- Order history maintenance
- Accounting/legal compliance
- Support services
- Business analytics and reporting
- Security
We implement strong administrative, technical, and physical safeguards to protect data including encryption, secure hosting, restricted access, and monitoring. However, no system is 100% secure, and users acknowledge inherent online risks.
- Your Rights
Depending on your jurisdiction (GDPR, CCPA, etc.), you may have rights to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Object to marketing
- Withdraw consent
Requests can be sent to our contact below.
- Children’s Privacy
We do not knowingly collect data from children under 16. If discovered, such data will be deleted.
- Updates to Policy
We may update this Privacy Policy periodically. Continued use of the Website constitutes acceptance of the updated version.
- Contact Us
For privacy matters, data requests, or concerns:
Bloomm & Beans Pvt. Ltd. — Himalaya Coffee Company
+977 9802377008
info_bloommandbeans@kldugargroup.com
Founder: Dhanvie Dugar