HCC

We’d Love to Hear From You

Whether you’re a roaster exploring new origins, a café looking to stand out, or simply a coffee lover curious about Himalayan beans, we’re here for you. Reach out with your questions, ideas, or sourcing needs, and a member of our team will get back to you soon.

    frequently asked questions

    We offer washed, natural, natural anaerobic, and honey processes.
    Absolutely. Once a sample and origin are approved, we share full traceability details so you and your customers know exactly where your coffee comes from.
    All our coffees are handpicked through multiple rounds to ensure cherries are harvested only at peak ripeness.
    We primarily grow bourbon, caturra and typica , and select microlot varietals depending on region.
    Our coffees come from Nepal’s high-altitude regions—including Gulmi, Kaski, Syangja, Sindhupalchowk, Nuwakot, Kavre, Terhathum, Ilam, Panchthar, and more.
    Most of our specialty microlots score 80+ on the SCA scale, with many lots scoring higher depending on the process.
    Yes, our coffee is grown using shade-grown, terrace-farmed, pesticide-free methods with no deforestation.
    We work with multiple co-operatives across Nepal, supporting hundreds of smallholder farmers through training, above-market pricing, and global exposure.
    Yes. Shade trees are planted regularly to improve canopy cover, soil health, and biodiversity.

    Yes, we offer farm visits for partners and roasters who want to see our cultivation and processing firsthand.

    Our quality team, including Q graders, cups every lot. Beans are stored in temperature-controlled warehouses and packed in Ecotact + jute bags to maintain freshness.
    Yes, every lot undergoes moisture, density, and defect analysis before approval.

    We roast small batches for samples and B2C purchases. For B2B, we supply green beans and support custom roast profiling upon request.

    Our MOQ is flexible, we prioritise long-term partnerships over rigid minimums.
    Yes, pricing varies by origin, process, and volume. Contact us for a customised quote.
    Yes, we provide roasted or green samples so you can evaluate flavour, cup score, and process.
    Yes, we work with trusted cooperatives and maintain controlled storage to ensure season-long consistency.
    Yes, we can support custom roasting for private labels, depending on quantity.
    We offer custom labelling as long as order quantities meet our requirements.
    Yes, we provide origin stories, media content, brand assets, and co-branding support upon request.

    We offer cupping sessions, brewing consultations, and roast guidance for partners.

    We ship via air, sea, and land freight, depending on the destination and order size.
    Yes, our dedicated logistics team assists with documentation, freight, customs, and coordination.
    Yes, we ship worldwide, including the US, UK, EU, Japan, Australia, and more.

    Depending on method:
    • Air Freight: 5–12 days
    • Sea Freight: 25–45 days
    • Courier (for samples): 5–10 days
    • Do you offer express shipping?
    Yes, expedited shipping options are available for sample kits and urgent orders.

    Yes, we can support custom roasting for private labels, depending on quantity.
    We offer custom labelling as long as order quantities meet our requirements.
    Yes, we provide origin stories, media content, brand assets, and co-branding support upon request.

    We offer cupping sessions, brewing consultations, and roast guidance for partners.

    We accept bank transfers, international payments, card payments (via site), and USD/NPR transactions depending on region.
    Yes, once shipped, you receive a tracking link for your order.
    For damaged or incorrect shipments, replacements are offered on a case-by-case basis. Green beans cannot be returned after opening.
    Yes, many partners pre-book” microlots before harvest to secure availability.
    Our jute bags are 40kgs for green beans. You can customize the order size for roasted beans
    Our coffees perform beautifully as light to medium roasts, highlighting clarity, acidity, and altitude sweetness.

    Our beans are excellent for:
    • Pour-over
    • Drip
    • Aeropress
    • French press
    • Espresso (light-to-medium)
    • How should I store my beans?
    Keep beans in a cool, airtight container, away from sunlight and moisture.

    Yes, Himalayan Coffee Company is powered by the 131-year-old KL Dugar Group, one of Nepal’s most trusted conglomerates.
    To bring Nepal’s rare and extraordinary Himalayan Arabica to the world through sustainable farming, fair partnerships, and world-class quality.
    Yes, we showcase annually in Europe, UK, USA, Japan, and Australia.
    You can reach us via our contact form, WhatsApp, Instagram, or email.
    We typically respond within 24 hours (Monday–Saturday).

    Hear it from our customers